Your information,
handled clearly.

We collect information you provide when you buy a digital product, contact support, request help, leave a review, or interact with Kernzel.

This may include your name, email address, order details, product selections, payment reference, support messages, review content, and files or notes you choose to send.

We also collect basic technical information such as device, browser, IP address, pages visited, access activity, download activity, and timestamps needed to protect the store and improve the customer experience.

We use information to process orders, confirm payment, deliver digital products, send access emails, maintain download access, answer support requests, prevent abuse, and improve the store.

We may also use information to send service messages, product updates related to your purchase, review requests, or support follow-ups.

We do not use buyer information to make unrelated public disclosures or sell personal information.

Payments are processed by third-party payment providers. They may collect and process payment details according to their own policies and security requirements.

Kernzel stores order status, payment reference, item purchased, amount, currency, and related checkout records needed to confirm and deliver your purchase.

Kernzel does not store full card numbers, card security codes, or complete bank account credentials.

After payment is confirmed, Kernzel may send an access link or make a secure access page available for the purchased digital product.

We keep access and download records so we can verify delivery, help with missing links, prevent misuse, and maintain buyer access under the product rules.

If you contact us about access, we may ask for your checkout email, order number, product name, or payment reference.

Kernzel may use cookies or similar technologies to keep the store working, remember preferences, measure page performance, understand product interest, and protect against abuse.

Analytics data is used in a practical way to improve pages, products, checkout flow, and support quality.

Your browser may let you block or delete cookies, but some store features may not work correctly without them.

We share information only when needed to run Kernzel, deliver purchases, process payments, send emails, provide support, prevent fraud, comply with law, or protect rights and safety.

Service providers may include payment processors, email delivery tools, hosting providers, storage providers, analytics tools, and operational tools used to run the store.

We do not sell personal information.

We keep order, access, and support records for as long as needed to provide the service, resolve issues, maintain records, prevent abuse, and meet operational or legal requirements.

Some information may be kept longer where required for accounting, security, dispute handling, or compliance.

When information is no longer needed, we may delete, anonymize, or archive it according to the store's operational needs.

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, or disclosure.

No online service can guarantee perfect security. You should keep your email account secure because purchase access may be delivered there.

If you believe your access link or order information has been misused, contact us as soon as possible.

You may contact Kernzel to ask for help with your records, support messages, access details, or email preferences.

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information.

We may need to verify your identity or purchase details before acting on a request.

Kernzel is intended for buyers who can make purchases and use digital products responsibly.

We do not knowingly collect personal information from children. If you believe a child provided information to Kernzel, contact us so we can review it.

We may update this Privacy Policy when the store, products, tools, or legal requirements change.

The updated date will show when the policy was last revised. Continued use of Kernzel after an update means the current policy applies.